JONTILLMAN.COM | Part of the problem since 1976

This myth has been around so long it has grand-myths of it’s own now…

Back in 1997, InfoWorld ran a “Best Product of the Year” roundup that effectively ended this myth, though it continues to crop up from time to time. Read the article to see their analysis, including this quote:

… readers who are using Linux in a business environment said they found the support they received to be far more impressive than what they were used to with commercial software.

The intervening years have seen the support options for Linux, and Open-Source Software in general mature further. In 2003, CIO magazine ran an article entitled Your Open Source Plan that explores the changed support landscape then, focusing on the offerings of IBM and Redhat.